Electricity: 24 hours electricity by a hybrid power system, solar panels - batteries and last generation noiseless diesel engines You will find 110 volts-plugs either in the bathroom and the living area of each cabin, 220 volts-plugs only in certain area of the lodge, for using those please contact the lodge manager.
Water: Even if there’s plenty of fresh water in the Amazon, we use water of the lake in front of us for the bathrooms at the lodge, this water its clean and safe for your own use, after using it we treat the water with a system of wetlands, to avoid any lake pollution. Drinkable water is always available in big plastic containers so you can refill your own bottles, the idea is to use as less plastic as we can to reinforce our environmental policy. Hot water available all the time.
First aid kit: In case of any eventuality, we have at the lodge, first aids kits that will be taken to the excursions; our excursion leaders have basic medical training to help in case of emergency. How ever, please inform the lodge manager or your excursion leader about any allergies or important medical conditions.
Ceiling Fan: There are ceiling fans on every room and also in all the dining room area.
Boutique: A wide variety of items for personal care, souvenirs, coffee mugs, t-shirts, vests, caps, hats, key holders, flashlights, sun block, mosquito repellent, etc. Are available. Those will be included in your bar bill, the payment will be made at the end of the cruise in cash, travelers checks or credit card.
Communications: The Napo Wildlife Center has a two-way radio (vhf and hf) that connects the Lodge, our office in Quito, our office in Coca and all the facilities. Also there is satellite internet connection, in case of using this service it will also be added to your bill.
Library: Open all day long our library offers a wide variety of books, Natural history, biology, conservation, cultural books same than magazines, paperbacks and scientific reports are available, we suggest not to take the books to the rooms for all the guests to have the opportunity to enjoy them.
The naturalist logbook: At the Napo Wildlife Center you can help our naturalist guides monitoring the physical and biological process of the forest, you will find a “Sights logbook”, where you can register together with our naturalists uncommon sights so future guests will appreciate the wide biodiversity of the Amazon.
Special food: If you request vegetarian food or special diet, please report this information to the lodge manager, anything can be arranged.
Internet Service: Internet service available at the lodge at a reasonable fare, the system is always connected for our guests to use it anytime.
Laundry: In your room you will find a white sac and a form to fill, laundry will be added to your bar bill and we will try to bring the clothes back as soon as possible, reasonable prices.